Reference

Terms & Conditions for Indian Accounts

These Terms & Conditions explain how you use 10cric10, what checks we may ask for before access, and how account changes are handled.

Plain rulesLocal law firstAccount checksWritten replies
10cric10 Terms & Conditions for Indian Accounts
REACH US HERE

Ways to Reach Us

If something in these Terms & Conditions is unclear, reach us through the channel that matches your account.

Email the terms team Send the clause number or the exact words you want checked, along with your…
In-account chat If you are already signed in, open chat from the account area and mention…
Written request Use a written request for record corrections, access questions or a dispute on how…
DATA AND RECORDS

Data, Cookies, and Account Records

We handle terms-related data with a narrow purpose: account setup, checks, security, dispute handling and the legal duties that apply to us.

Data we keep

We keep the details needed to run your account, confirm identity, handle disputes and meet legal duties. We do not use those records outside the purpose stated in these terms, and we limit access inside the team.

Cookies and sessions

Cookies help us keep you signed in, remember your choices and spot broken sessions. You can clear them in your browser, though some term-related checks may then ask you to sign in again.

Account security

Use one password for your own account, keep devices locked and tell us if a login looks odd. We may ask for extra checks before changing a password, email address or withdrawal path.

Retention

We keep account records only as long as needed for the contract, dispute handling and legal duties. After that period, we remove or anonymise them according to the retention rules written into our process.

Change requests

If your name, address or contact details change, send a request with matching proof. We will check the request against the account and update records only when the terms and local law allow it.

Contact and replies

For corrections, access questions or a complaint about how a term is applied, reach us through the channel named in the support section. We reply in writing so you can track the outcome.

Common Terms Questions You May Ask

These questions cover the parts of the terms that most often affect your account: eligibility, changes, records, corrections and contact paths. If the answer you need is not here, use the support route and quote the clause number or topic so we can respond against the current version. We keep this page as the version we rely on, and any request is handled under the terms live at the time.

You can open an account only if local law allows it and the details you submit are accurate. We may ask for identity checks before access is final, and we can pause an account until those checks are complete.

Yes. We may update the terms when law, security or operating needs change. The current version on this page applies from the moment it is posted, so check it before you continue using the account.

We use your data to run the account, process requests, check security and meet legal duties. We keep access limited, and we only share details with service partners when the terms or law require it.

Send us the new detail with matching proof, and we will check it against the account before updating records. If the request conflicts with local law or an unresolved dispute, we may hold the change until it is cleared.

Yes. You can ask for a copy of the records tied to your account or request a correction where the terms allow it. We may need extra checks before we release anything.

If a rule is broken, we may refuse a request, suspend access, reverse a mistaken action or close the account, depending on the issue. We decide each case under the terms and the law that applies.

Use the contact path in the support section and mention the exact term or account issue. We log the request, check it against the current page and send a written reply you can keep.